The interviewer is keen on understanding your interpersonal skills, patience, empathy, and problem-solving abilities in a stressful situation. Your response will shed light on your ability to remain calm and composed, maintain professionalism, and effectively solve the issue, all while ensuring a positive user experience. Handling recurring problems is a significant part of a helpdesk...Continue Reading
I spoke with Nikki Heyder, Product & Growth Lead for Vidcast, the new asynchronous video recording tool from Webex. She’s a seasoned vet when it comes to the end-to-end product experience. We dove into asynchronous communication and the hybrid workplace first. As you might have learned from the lesson of remote team communication management, it...Continue Reading
Add or replace overhead lights with pot lights for good lighting. Accessorize your desk with a lovely lamp, stackable storage containers, and a pen cup. Measure from the back wall to the interior lip of the threshold to ensure that all of your office equipment like printers and scanners will fit with the closet door...Continue Reading
We all have funny and interesting stories from work, and sharing them with our colleagues is an excellent way to bond. This ice breaker involves nothing more than sharing some great company stories among team members. This ice breaker is another easy one to do but allows for more expansion. These can be objects within...Continue Reading
You get to learn the OSI seven-layer model, modern network operating systems, network hardware, cabling standards, remote connectivity, and Internet connections. Acquire skills to design, configure, manage, and troubleshoot networks through CompTIA Network+ n course. From Northwestern University and an M.F.A. from Brooklyn College, Josh is currently one of only a handful of trainers with...Continue Reading
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